Frequently Asked Questions
What is the Basketball Australia Reporting Hotline?
What can be reported?
Any breaches of the Code of Conduct, related policies, and issues that may adversely affect Basketball Australia. This may include any criminal offence, breach of legal obligation, unsafe behaviour, harassment or bullying.
What should not be reported through this service?
Suspected or alleged breaches of the Member Protection Policy should be reported in accordance with the procedures set out in that policy. In most cases this will involve reporting the issue to a Member Protection Information Officer, the CEO or President of the relevant body or another appropriate person, such as a coach or team manager.
Suspected or alleged breaches of the Anti-Doping Policy should be reported to ASADA (https://www.asada.gov.au/report-doping or 13 000 ASADA (13 000 27232)).
Why is Basketball Australia introducing the service?
How do I make a report?
Who is Stopline?
Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au
Do I have to give my name?
No. Your call to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the Whistleblower Protection Officer at Basketball Australia. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.
If I make a complaint regarding suspected misconduct, how will I be protected?
How does Stopline work?
Stopline enables employees, contractors and stakeholders to report in good faith, suspected misconduct via telephone, email, internet or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the Whistleblower Protection Officer at Basketball Australia. The program then necessitates procedural requirements dealing with and finalising the outcome of the disclosure.
Who and what is the Whistleblower Protection Officer?
A person within Basketball Australia is responsible for ensuring that all serious complaints are handled appropriately. The Whistleblower Protection Officer is responsible for Basketball Australia’s role in managing disclosures and being the contact point for both Stopline and Basketball Australia.
When should I contact Stopline?
You can contact Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.
At what time can I contact Stopline?
You can call Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week. A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST). Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, or mail.
As an employee, how do I know that somebody won't just make some false claim to settle a personal grudge?
The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious calls occur very infrequently. Stopline focuses on the message, not the messenger. The Whistleblower Protection Officer may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious.
Will I be kept informed about the result of making a report?
Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, time frames that apply and the result of any investigation and action taken as that information is communicated with Stopline. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods outlined on the home page to receive feedback.